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FAQ
What kind of service you have?
All kind of documents. Including:
Diplomas, Certificates, Reference Letters... etc, you name it.
What is the different between
generic and real diploma order?
Generic
diploma is our in-house design diploma hence the turn around time is
much faster than custom made. Real diploma order is basically
a custom made, and we make the diploma by following the original
diploma details, and get it as close as possible. Be reminded that our produdts are for novelty purposes ONLY.
Can you send me a sample of University of xxxxxx? Again,
we receive too many sample/template requests everydays. You must send
us your order form first. We are seriously on this measurement, you
MUST at least provide a graduation year, major, or in some cases, let
us know which language of diploma you want especially for universities
in Canada where French and English ver. are available.
Which college templates you have?
We have over 980 templates over the world, include
USA, UK, Canada, Australia, Asian countries, European countries, and
Middle-East too. Just send us an email to confirm which
college/university you want. Also, you can provide us a template if you
need a custom made. We can match it as closely as possible.
Can you make transcript?
Yes/No, in fact we are unwilling to. Unless you
have a strong reason. It is not easy, and need a lot of works (usually
take 2 weeks). Can you make watermark paper?
We did before, but it is too expensive and no one will pay for that.
What is the payment options?
We accept Credit Card, Western Union, Money Gram
(Credit Card Payment NOT always available). We will use
third-party agent to collect money. It is because we need security too.
We promise to give you a quality work, and you give us money, that's!
How is the order processing
work?
First, please fill out the order form, and email
to
diplomainc@gmail.com. You will have the initial feedback on
your order within 24 hrs. Once everything is confirmed (layout, seal,
font, payment option, shipment mode, ...etc), you will need to wire up
the money transfer via Credit Card/Western Union/Money Gram. Usually
your order will be shipped out within~2 weeks.
Does your company legit? How
can I trust you?
If you don't trust, please don't order, or even
contact us. Our "company" isn't a registered firm and we don't
give out our contact number too. But we believe our products are top in
class, and you can't find anyone do better job than us.
I am in rush, can you finish
my order within 2-3 days?
No, No, No! Again, quality take time. That's why we
have to limit our custom made order. We don't ship out a shit!
Does it really 100% match to
my original diploma/document?
No, it is still a duplication, we can't guarantee
it. All we can do is to get it as close as possible. In reality, you
ONLY can get 100% "real" from the issuer.
How soon can I get my diploma?
Around 2 weeks. We do have rush service for some
generic design diplomas, but for custom made (real diploma) orders, we don't accept rush order. Please contact us earlier.
Will my diploma have any word
"novelty" on it?
No. Not a funny thing on it too! Again, it will be
"useable".
Do you offer a guarantee?
Yes! If we make a mistake or misspell on your
information, we will send a replacement to you. However we do not offer
refund due to the nature of the product. Our goal is to make "useable"
diploma. If you want to make change on the diploma after you received
it just let us know and we will happy to help you out. It might cost
extra money or at no cost depending on your request.
If you still have any
question, Email us: diplomainc@gmail.com
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